Refund & Return Policy

We are selling perishable goods ( Fruits & Vegetables ) So We have a 1-day return policy, which means you have 1 days after receiving your item to request a return. 

To be eligible for a return, You must show that the order you received is damaged or in a bad condition You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sales@egyptsupplier.com. After that we will send you our delivery guy / our agent to receive the returned order.

You can always contact us for any return question at sales@egyptsupplier.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
If all order which you received is in a good condition and in a good quality or if passed more than 1 day after you received the order.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@egyptsupplier.com.

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